Terms and Conditions

This policy represents instantexchangers.net and her websites Terms of Service ("TOS") in its entirety and supersedes any other written or oral policy. This policy defines the terms of service all customers agree to when they sign-up for any services with instantexchangers.net . instantexchangers.net reserves the exclusive right to revise, change or amend any portion of this Policy at any time, without advance notice to customers.

Customers using any services offered by instantexchangers.net consent to be bound by and must comply with all policies in this TOS. At the sole discretion of instantexchangers.net , any violators of this TOS may have their services cancelled without refund and/or, if deemed appropriate, be legally prosecuted.

  • 1.0 General Provisions

    Before using any of our services, you agree to these terms and conditions and guarantee to be bound by it.

  • 2.0 Definitions

    In this terms, many phrases will be used to address us and you. Definitions "We" "Us" or "Provider" or "instantexchangers.net and her Web Sites" "You" "Your" "Client" "Customer" or "Member."

  • 3.0 Disclaimer of Warranty

    We try our best to process all orders same day or within 24hrs. However, for some reasons like scarcity, demand higher than supply, availability, and so many others, orders maybe be delayed. You agree to be patient and not use any kind of threat or abusive words on any of our staff or representative.

  • 4.0 Processing Time and Notifications

    We try our best to process all orders same day or within 24hrs. However, for some reasons like scarcity, demand higher than supply, availability, and so many others, orders maybe be delayed. You agree to be patient and not use any kind of threat or abusive words on any of our staff or representative.

  • 5.0 Payment Instructions Violation

    We have the right to delay a BUY/SELL order for a period of 72 hours if client donot follow the neccesary procedures. You agree to follow the intructions when transacting with us.

  • 6.0 Your Account Security

    You are totally responsible for the security of your account. Account compromising is common and we neither have access nor a way of accessing your account.

  • 7.0 Information Authentication

    We will try our best to give out correct informations and to also work with the informations you provide us correctly. We will not be responsible for funding or working with wrong account details or informations provided by you. We will not also be responsible for any information wrongly displayed on any of our websites.

  • 8.0 Refund Policy

    For any reason you need to demand for refund, this must be done in writing either electronic or physical. If the need for a refund is caused by us or we consider it neccesary, refund will be made within One (1) business day. Any refund authorized without a prior notice and approval will be charged 25% off and balance will be sent back to you.

  • 9.0 THIRD PARTY FUNDING

    Kindly note that instantexchangers does not fund third party account, if you will be funding any account, it MUST be your account. We will NOT be responsible for any loss due to negligence of funding an account that is not yours

  • 10.0 INCOMING DIGITAL TRANSFERS

    Kindly note that all incoming digital currency transfers must go through our website application programming interface (API). If you initiate a digital currency transfer into our account directly via other means attracts a 50$ violation deduction and a balance refund will be made within 24 hours.

  • 11.0 CASH DEPOSIT, BANK TRANSFERS AND OTHER MEANS OF INCOMING PAYMENT

    Kindly note that all incoming payment MUST not be less than the amount generated by our system. Any payment sent into our Bank account for a purchase lesser than what we are expecting will be returned and violation fee might be applied. We will not re-calculate or adjust your order if you pay in excess, our system funding is automated and it expect exact amount generated, nothing more and nothing less, just the exact amount.

  • 12.0 AUTOMATIC CRYPTOCURRENCY EXCHANGE INDEMNITY

    Automatic Cryptocurrency exchange widget on InstantExchangers website and mobile application is owned and controlled by ChangeNow Services, a company registered in Seychelles. Kindly note that any crypto swap or cryptocurrency exchange transactions is directly linked to ChangeNow company via our website (InstantExchangers.net)

    InstantExchangers or her staff and directors shall NOT be held responsible in case your exchange was under the following condition
    - Fraud

    Under no circumstances InstantExchangers will NOT be responsible if your exchange was prompted because of a fraudulent request.
    - Duress

    Under no circumstances InstantExchangers will NOT be responsible if your exchange was prompted under duress.
    - Kidnaping, Terrorism & Banditry

    Under no circumstances InstantExchangers will NOT be responsible if your exchange was prompted for ransom paid for kidnaping, terrorism or banditry
    - Any other means of loss

    Under no circumstances InstantExchangers will NOT be responsible for any loss due to negligence or any other unforeseen circumstances

  • 13.0 PAYPAL ORDERS

    InstantExchangers connects to 3rd party for paypal funding. Kindly note the following before placing your order.
    - We do not accept paypal refund

    - We send paypal as goods and services

    - We cannot fund Nigerian paypal account

    - Paypal orders are usually completed within 24 hours

    - In scenarios where refund is made without informing us, we charge as high as 30% out of the funds and refund the rest

    If you agree with these notice, kindly proceed with your order.

  • 14.0 SUSPICIOUS ACTIVITY

    InstantExchangers reserves exclusively the right to report any suspicious or fraudulent transactions to appropriate municipal and international law enforcement agencies.

  • 15.0 NETWORK FEE FOR CRYPTOCURRENCY ORDERS

    When you place an order to exchange cryptocurrencies, it's important to be aware that cryptocurrencies often come with network fees associated with transferring them to another wallet. These network fees are a standard part of cryptocurrency transactions.

    At InstantExchangers, we consider these network fees when processing your order. Please take note that when you place a cryptocurrency order through our website, mobile app, or via our WhatsApp channel, the network fee selected at the time of your order will be applied.

    We want to ensure full transparency and clarity in our service, and this includes informing you about any associated network fees when you make cryptocurrency transactions with us.

We do hope you enjoy our service and refer others to us.



Terms and Conditions for Cryptocurrency Exchange

Terms and Conditions for Cryptocurrency Exchange

1. Introduction

Welcome to InstantExchangers ("we," "us," or "our"), a cryptocurrency exchange platform that allows users to swap cryptocurrencies. By using our exchange services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our platform.

2. Eligibility

You may use our exchange platform without the need for user registration. However, you must be of legal age in your jurisdiction to use our services.

3. Cryptocurrency Exchange

Our platform enables you to exchange one cryptocurrency for another. You understand and acknowledge the inherent risks associated with cryptocurrency exchange.

All cryptocurrency exchange transactions are subject to market conditions and may be subject to fees.

You are solely responsible for the accuracy of wallet addresses provided during exchange transactions.

4. Fees

We may charge fees for cryptocurrency exchange services. These fees are subject to change, and you agree to pay the applicable fees.

Fee and Processing Options: InstantExchangers maintains three different processing and fee options: Fast, Standard, and Non-Fixed. The Fast and Standard options display fees on our website, representing the maximum fee that is debited from your exchange amount. Users will receive the exact value of their order, except in cases of fluctuations in the crypto market which may result in their exchange receive amount being increased or decreased. However, the Non-Fixed processing fee option is determined upon processing. Please note that this option incurs fees, as applicable charges will be debited upon sending. The cost of using the Non-Fixed option is dependent on the commission percentage, network fee used in sending (usually determined at the point of sending), and our processing fee, typically ranging between $0.1 to $5 at maximum.

Fee information can be found on our platform.

5. Compliance with Laws

You agree to comply with all applicable laws and regulations in your jurisdiction regarding cryptocurrency exchange.

We reserve the right to restrict access to our platform if we suspect you are engaging in illegal activities.

6. Privacy Policy

Our Privacy Policy governs the collection, use, and sharing of your personal information, if applicable. By using our platform, you consent to the practices outlined in our Privacy Policy.

7. Limitation of Liability

We are not liable for situations that are out of our control, like natural disasters or unexpected events. Additionally, we do not take responsibility if your actions on our platform cause harm, fraud, or financial losses to others.

8. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Nigeria, and any disputes will be subject to the exclusive jurisdiction of the courts in Nigeria.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes, and your continued use of our platform constitutes acceptance of the revised terms.

10. Contact Information

If you have any questions or concerns about these terms, please contact us at [email protected].

You can also visit our website at https://www.instantexchangers.net for more information.